Citrix Receiver Add On



  1. Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with.
  2. Citrix Receiver not Launching in Windows 10. Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications.
  3. Below are for older Browser/Citrix Receiver Deployments: No longer recommended to perform these steps in newer releases of Internet Browsers. Steps remain for any users not fully updated to the latest and greatest. Add Website to Trusted Sites. Add the site to the Trusted sites list if using Internet Explorer browser using the following steps.

We recently had a citrix support case open as we wanted the desktop shortcuts for one deployment and not the other without creating separate published applications. We ended up configuring the receiver gpo to put the icons in a folder called 'citrix' and then we used Ivanti environment manager to set the folder to hidden.

What is Citrix Receiver?

Citrix Receiver is a client software that is used to remotely connect to Virtual Desktop applications. It is available for most any platform but these instructions are for Windows or Mac OS.

Click the appropriate platform if you are on a mobile device: iOS, or Android.

Features of the Citrix Receiver

The user experience when connected to a Virtual Desktop application is designed to be as similar as possible to using an application that is installed on your local computer. Among the local resources you will have access to in the remote session are:

  • Your Home Drive (H:): The H: drive that is mapped when you log into any computer on campus will be accessible from Virtual Desktop. In fact, when opening or saving a document in a Virtual Desktop application, your Documents, Desktop and other Windows profile folders are stored in your Home Drive or your H: drive.
  • Local drives. These include hard disk drives, thumb drives and most USB devices that are physically attached to your local computer. They typically appear in the remote session as 'Local Disk (C: on {computername}' where {computername} is the name of your local computer. For example, if you have a document saved on the hard drive of your computer, which is called 'MyLaptop', you can open it in a Virtual Desktop application by clicking File | Open and browsing to 'Local Disk (C: on MyLaptop)'.
  • Network drives. Any network drives (other than your H: drive) that you get when you log into Windows when you're on campus will show up in Virtual Desktop sessions. Citrix Receiver also recreates any other manually-created network drive mappings that are connected on your client computer when you log in.
  • Audio. Sound from the remote application will play on the speakers that are connected to the computer you are connecting from.
  • Printers. Citrix Receiver automatically creates (redirects) printer objects for your local printers so you can print to your local printer from a remote Virtual Desktop application.

How Do I Install Citrix Receiver on Windows or Mac OS?

Note: The Virtual Desktop website is designed to detect whether you have a current version of Citrix Receiver installed. It is also configured to launch applications directly when you click on an application icon (as opposed to having to download a file and then open the file to launch an application). Unfortunately, recent changes in support in Google Chrome and Mozilla Firefox have caused one or both of these features to stop functioning unless you are running the most current version of Citrix Receiver.

  • If you experience any issues, especially with applications not launching automatically when you click an application icon, please upgrade to the newest version of Citrix Receiver by following the instructions below.

  • If you get any errors during the installation, please uninstall any old versions of Citrix Receiver and try again.

  1. To download the most current version of Citrix Receiver, browse to https://receiver.citrix.com. The webpage will automatically detect your platform and offer an appropriate download link for Citrix Receiver. As the above note says, you may wish to uninstall legacy clients from Windows before running the Citrix Receiver installer but this isn't always necessary.
  2. When the Citrix Receiver installer has downloaded, open it.
  3. Click Start and go through the installation wizard. After installation, you will be given the option to 'Add an Account'. This means you will be activating Citrix Receiver so you can open connections to Virtual Desktop applications without even having to open a browser. For more information, click here.
  4. Once installed, you should be able to launch connections to Virtual Desktop applications.
  5. Your browser may ask you to click Continue to confirm that Citrix Receiver is installed. Do so if prompted.

Now you're ready to log into Virtual Desktop and launch applications. For instructions on how to log in and use the Virtual Desktop service, see this article.

On this page:

Citrix Receiver Add On
  • Windows and macOS
    • Install Citrix Workspace app

Overview

For Linux instructions, see Use IUanyWare in Linux.

Follow the instructions below to use Citrix Workspace app with IUanyWare, as recommended by UITS. If you prefer to use the light version, see Access and use IUanyWare with Citrix Receiver for Web.

For help with IUanyWare, contact your campus Support Center, or search this KnowledgeBase.

Windows and macOS

Install Citrix Workspace app

Windows

  • Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
  • Your computer should be running Windows 10 or Windows 8.x.
  • Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
  • The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

  1. Go to receiver.citrix.com.
  2. The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
  3. Your download will automatically launch; click the installer to run it.
  4. Leave Enable Single Sign-onunchecked.
  5. Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.

macOS

  • Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
  • For supported versions of macOS, see Prerequisites to install Citrix Workspace app.
  • Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
  • The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

  1. Go to receiver.citrix.com.
  2. The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
  3. A new Citrix page will open. Double-click the *.dmg download, and then click to install Citrix.
  4. Follow the installation instructions.
  5. Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.

Launch IUanyWare applications

Receiver

To launch an application or desktop in IUanyWare:

  1. Log into IUanyWare.
  2. At any time, including when launching applications, you may be prompted to select Open Citrix Workspace/Receiver Launcher. Click remember my choice for Citrix Workspace/Receiver Launcher to avoid being prompted each time.
  3. On the 'Welcome' screen:
    • If you have Citrix Workspace app installed, click Detect Receiver.
      • In some cases, after you click Detect Receiver, you may need to click Already installed.
    • If you don't have the app and don't want to install it, click Use light version.
  4. You'll land on your HOME tab, from which you can access your favorites.
  5. Select the APPS or DESKTOPS tab, and then click the icon of the desktop or app you wish to launch.

Switch between Citrix Workspace app and web Receiver

You can switch between using Citrix Workspace app and the web Receiver (the 'light version').

  1. At the top right, click the gear icon, and then select Account Settings.
  2. Click Change Citrix Receiver.
    • Select Detect Receiver to use Citrix Workspace app, installed on your machine.
    • Select Use light version to use Citrix Receiver for Web.

Add or remove favorites

To add a favorite in IUanyWare:

  1. On the APPS or DESKTOPS tab, locate an application you'd like to place in your favorites.
  2. Click the star at the top left.

To remove an application or desktop from your favorites:

  1. On the HOME tab, locate the application or desktop you'd like to remove from your favorites.
  2. Click the star at the top left.

Search in IUanyWare

To search for anything in IUanyWare, click the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.

iPhone, iPad, and iPod touch

Citrix Receiver Add On Free

To access and use IUanyWare apps on your iPhone, iPad, or iPod touch, you must first install and configure the currently supported version of Citrix Workspace app.

To view a list of supported iOS versions, see Citrix Workspace app for iOS.

Citrix receiver stuck on add account

To install and configure Citrix Workspace app on your iOS device:

Slack project management

  1. Search the Apple App Store for 'Citrix Workspace' to find the appropriate app, and then install it.
  2. Once the app is installed, tap Workspace to launch it, and then tap Get Started.
  3. In the 'Address' field, enter https://storefront.iuanyware.iu.edu/, and then tap Next.
  4. Enter your IU username and passphrase.
  5. After you enter your credentials:
    • If you have the Duo Mobile app installed on any device, you'll automatically receive a Duo push. Accept the push to complete your configuration.
    • If you don't have the Duo Mobile app installed but have at least one phone number set up for Duo, you'll automatically receive a call at your primary Duo phone number. Accept the call to complete your configuration.
  6. Enter your IU username and passphrase a second time, if prompted.

Once you're logged in, you'll see your list of favorites on the main screen. Click + (the plus sign) to the left of the window to see a list of available applications and desktops.

If you do not see a list of apps and desktops:

  1. Close and then relaunch the Workspace app.
  2. Click the gear icon at the top right, and select Manage Account.
  3. Under 'Select your account', click the option connected to your username.
  4. Click + (the plus sign) again to see a list of available apps and desktops.

From here, browse the software category folders to find your desired applications. Tap the corresponding + (plus sign) to add an application to your list of favorites on the main screen. Tap a software icon to launch a virtualized application. When you're finished with your application, close it the same way you close the desktop version.

Search in IUanyWare on your iOS device

There is one search field for the iOS Citrix Workspace app. To get to the search field, click + (the plus sign) to the left of the window; the search field is at the very top of the panel that opens.

Android devices

Citrix Receiver Add On Windows 10

To access and use IUanyWare apps on your Android device, you must first install and configure the currently supported version of Citrix Workspace app.

If Citrix Workspace app is already installed on your device, you may have trouble connecting to IUanyWare after the app upgrades to a newer version. To avoid this problem, before using these instructions, open the installed version and delete your existing account.

Download Citrix Receiver For Windows

Receiver

To install and configure Citrix Workspace app on your Android device:

  1. Search the Google Play store for 'Citrix Workspace' to find the appropriate app, and then install it.
  2. Once the app is installed, tap Workspace to launch it.
  3. On the Welcome screen, tap Get Started.
  4. For 'Address', enter https://storefront.iuanyware.iu.edu.
  5. If prompted, accept the server certificate.
  6. Enter your IU username and passphrase.
  7. In the 'Domain' field, if prompted, enter ads.iu.edu.
  8. Tap Sign on and complete a Duo Two-Step Login.
Citrix receiver add on mac

Once installation and setup are complete, in Citrix Workspace app, tap the site you added, enter your IU passphrase, and then tap Log On to access and use available IUanyWare apps. By default, you'll land on your HOME tab. Publisher 2007 free. download full version. To search for other apps or desktops, select the menu bar at the top left and tap APPS or DESKTOPS.

Search in IUanyWare on your Android device

There is one search field for the Citrix Workspace app for Android. Click the search icon at the upper right to search all available applications and desktops.

Chrome OS devices

On Chrome OS devices (such as Chromebooks):

  1. Go to the Web Store and search for 'Citrix Workspace'. Make sure to select the app offered by Citrix, and install it. Once it's installed, open the app.
  2. In the 'Account URL' field, type https://storefront.iuanyware.iu.edu, and then click Connect:.
  3. Under 'Please log on to IUAnyWare', log in with your IU username and passphrase, and then complete a Duo Two-Step Login.
  4. You will land on your HOME tab. Click the APPS or DESKTOPS tab to see other published options.

Add or remove favorites on your Chrome OS device

To add a favorite in IUanyWare:

Mb-lab blender 2.8

  1. On the APPS or DESKTOPS tab, locate an application you'd like to place in your favorites.
  2. Click the star at the top left.

To remove an application or desktop from your favorites:

  1. On the HOME tab, locate the application or desktop you'd like to remove from your favorites.
  2. Click the star at the top left.

Search in IUanyWare on your Chrome OS device

To search for anything in IUanyWare, click the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.





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